In rare cases, you might face odd website behavior. If an error occurs, the best way to pass it for the developers is to capture a screenshot of your browser's console. In this article we will go through various options on how to find your browser's developer console. The process depends on the browser and the OS (see the detailed steps below), but usually the combination Shift + CTRL + J (on Windows/Linux) or Shift + ⌘ + J (on macOS) does the trick for you. We will go through the steps in detail for each browser individually.

Please note that you need to open the console BEFORE going through the conversion that throws an error.



Google Chrome

If you want to open the console on Google Chrome, the simplest way is to use the keyboard shortcut** Shift + CTRL + J** (on Windows/Linux) or** Shift + ⌘ + J** (on macOS).
To open the developer console in Google Chrome using just the mouse, please open the Chrome Menu in the upper-right-hand corner of the browser window and select More Tools > Developer Tools.



It might open on the side of the screen, or in the new window. You might need to select the Console tab.



Mozilla Firefox

If you want to open the console on Mozilla Firefox, the simplest way is to use the keyboard shortcut Shift + CTRL + J (on Windows/Linux) or Shift + ⌘ + J (on macOS).
To open the developer console using just the mouse, please open the Firefox Menu in the upper-right-hand corner of the browser window and select Web Developer > Browser Console.



Apple Safari

If you want to open the console on Apple Safari, you first need to enable the Developer Menu. To do that, go into Safari's preferences (Safari Menu > Preferences) and select the** Advanced Tab**.



Once you have that enabled, you can use a keyboard shortcut Option + ⌘ + C or navigate to** Develop > Show Javascript Console**.



It will open the console in your existing window, or in a new window.

Microsoft Edge

If you want to open the Console console in Microsoft Edge browser, please open the Edge Menu in the upper-right-hand corner of the browser window and select F12 Developer Tools. You can also press F12 to open it.



Then, you have to locate and click on the "Console" tab in the developer tools window.



Taking a screenshot of the error

If you can see some text in the console representing the error message (usually it is a text in red), then you have found what you are looking for:



Please make a screenshot of this section (the more information will be visible in the screenshot the better). It would be great if the PDF Converter window would be included too.
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