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Various articles, questions and issues about file conversions
The file format I would like to convert is not supported by the PDF Converter. What should I do?
If the file format I would like to convert is not supported by the PDF Converter, please contact us with your request and we will take your recommendation to include that format in our next upgrade.
How can I download your software?
There is no need for any software to be download. Our service works in clouds and all you need is just an Internet connection and a browser. Simply visit https://www.freepdfconvert.com, select your file, pick a format to convert to and you are good to go!
Conversion from PDF to Excel fails, any suggestions?
Sometimes there might be a problem because of the quality of a PDF file. If there's any problem regarding conversion to Excel, kindly please try to convert PDF to Word first and then copy the whole document from Word and paste to it to Excel.
Why I lost my fonts while converting documents to PDF?
If non standard fonts are used in Word, Excel or PowerPoint document they should be embedded into the document prior to converting them to PDF. Otherwise, the converted PDF document will miss some fonts and the document will not look the same as initial.
I get an error "File not found" when trying to download a converted file
If you are unable to download a converted file or getting a "File not found" error, it might be that the converted file has expired. A converted file can be deleted from our servers by you immediately after the conversion, otherwise it is deleted automatically by our system after 3 hours.