If you have a Premium membership but cannot use our services when trying to sign in with Google or Facebook, it means that your Premium account is bound to a different email address. To access your PDF Converter account using a quick sign-in option with either Google or Facebook, you must first identify the email address of your Google or Facebook account and then change your PDF Converter's email address to the one from your 3rd party accounts. First, you will need to sign in to your PDF Converter account using the email and password form and follow this guide explaining how to do that.

If you lost your password and cannot access your account please refer to this article.
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